FAQ

MobiSafer is phone tracking application for android smart phones and tablets. It tracks and records all user-activity from the tracked smartphone which includes browsing history, live-location status, all-call recordings, photos, videos, SMS, social media notifications, e-mails, installed apps, web-filtering, contacts and many more. It allows you to track and find your stolen device, blocking it remotely.

MobiSafer must be installed on the device you want to track. Installation of MobiSafer requires physical access to the target device (holding it in your hands) for about 5 minutes.

Then you just create an account or use an existing phone and save the account with the necessary parameters. Once the installation is complete, all data even deleted, are downloaded to your private account, which is available from any PC or phone browser to the following address https://mobisafer.com

Note: The targeted phone must have Internet access and must be compatible with MobiSafer. Internet connection is required to install a new phone, then if the connection is lost, all data is stored and transmitted when the connection is back.

Any android devices with android 6.0 or Higher versions is supported by MobiSafer.

Regardless the network of mobile operator or the geographic location of the target smartphone, MobiSafer works everywhere in the world. But, please note that this application is intended to be downloaded and used by nationals of the country of India only. If you belong to any other country, you are warned to not download or use the application.

MobiSafer is parental controlling and Personal mobile backup/antitheft application and it’s use it totally legal. but there are some rules & regulation that you required to follow those mentioned below.

1. Parents can only use it for their under aged kids.

2. You must own the device.

It is your responsibility to work out whether or not you’ve got proper authorization to observe the device. it’s also your responsibility to work out that disclosures, notifications, or agreements could also be necessary for your jurisdiction, as applied to the precise facts and circumstances in which you would like to use MobiSafer. If you’ve got questions about the legality of using MobiSafer as you intend to use it, contact legal counsel of your choice. MobiSafer cannot offer legal advice.

MobiSafer application disguises and renames itself as Mobile Data on your phone to prevent detection by your children.

STEP 1: Settings => Security => Device administrators => Uncheck « Mobile Data »

STEP 2: Settings => Apps or Applications or App Manager => « Mobile Data » => Uninstall

If someone installed our application without your knowledge on your device, then please contact us at support@mobisafer.com with your mobile IMEI details and we ensure you that we will erase your mobile data from our server and block that user as well.

Note: you can get IMEI number by dialing *#06# on the mobile

MobiSafer purchase process is very simple and user-friendly. Just follow below simple steps.

=> Click on Buy Now button in Dashboard.

=> Select Premium Plan and Fill up your details.

=> Confirm details.

=> Make your payment

=> You can pay with your PhonePe, Gpay, net banking, and Master or Visa Card.

No, we do not deduct charge automatically from the bank account.